Terms of Service
Version v1.0.0 — effective 17 May 2026.
PYBOX — TERMS OF SERVICE
Version: v1.0.0
Effective from: 17 May 2026
Jurisdiction: Australia (Western Australia)
1. WHO WE ARE AND WHAT THIS AGREEMENT COVERS
1.1 Pybox is a software platform for boxing and fitness training. It includes:
a free workout timer; tools to generate, save and replay shadowboxing and
partner-drill sessions; a personal training calendar; a journal; basic
fitness testing records; and gym-membership features that let coaches
and gym members share programs and timetables. The platform is provided
by Joshua J Iszatt trading as Pybox (ABN 71 441 409 935) ("Pybox",
"we", "us", "our") from Australia.
1.2 These Terms of Service ("Terms") govern your access to and use of the
Pybox website at https://pybox.io and all related software, services,
APIs and mobile-optimised interfaces (together, the "Service").
1.3 By creating an account, ticking the acceptance checkbox at signup, or
otherwise using the Service, you agree to be bound by these Terms and
by our Privacy Policy (available at /legal/privacy). If you do not
agree, do not use the Service.
1.4 Our Privacy Policy is a separate document and forms part of the
agreement between you and us. The Terms and the Privacy Policy
together constitute the entire agreement.
2. ELIGIBILITY AND ACCOUNTS
2.1 The Service is currently offered only to users physically located in
Australia or New Zealand. By using the Service you represent that you
are located in one of those countries.
2.2 You must be at least 18 years of age, or 16 years of age with the
consent of a parent or guardian who agrees to be bound by these Terms
on your behalf, to create an account. The Service is not designed for
children under 16 and we do not knowingly collect personal information
from them.
2.3 You agree to:
(a) provide accurate and current information at signup;
(b) keep your password confidential;
(c) not share your account with any other person;
(d) notify us promptly at the contact address in clause 17 if you
suspect your account has been accessed without authorisation.
2.4 You are responsible for all activity that occurs under your account
except where caused by our failure to take reasonable security steps.
3. WHAT WE PROVIDE
3.1 We grant you a personal, non-exclusive, non-transferable, revocable
licence to access and use the Service for your own non-commercial
training purposes, or — if your account holds a "coach" or "gym
owner" role on a registered gym — to manage training programs for
members of that gym.
3.2 The Service is provided on an "as is" and "as available" basis. We
work to make the Service reliable but we do not warrant that it will
be uninterrupted, free of errors, or that any specific feature will
remain available. We may add, change, suspend or remove features.
3.3 Features in development. Some functionality (including, where
applicable, the "RoundRef" feature) may be referenced as planned or
in development. We do not promise any specific release date for
in-development features and they form no part of the Service you
are entitled to receive until they are released.
4. NO MEDICAL OR PROFESSIONAL ADVICE
4.1 Pybox is not a medical device. The Service provides general fitness
and training tools. It does not provide medical, physiotherapy, sports
medicine, nutritional, psychological or other professional advice.
4.2 You should consult a qualified health practitioner before commencing
any new physical activity, particularly if you have a pre-existing
medical condition, are pregnant, are under 18, are recovering from
injury, or have any concerns about your fitness for exercise.
4.3 By using the Service you accept that physical training involves
inherent risks including injury. You assume those risks and undertake
the activity at your own discretion and responsibility. Nothing in
this clause limits any non-excludable rights you have under the
Australian Consumer Law.
5. ACCEPTABLE USE
5.1 You agree not to:
(a) use the Service for any unlawful purpose, or in breach of any
applicable law including privacy, intellectual property, anti-
discrimination, defamation and consumer protection laws;
(b) post, upload, store, or transmit through the Service any content
that is unlawful, harassing, threatening, defamatory, hateful,
obscene, or that infringes another person's rights;
(c) attempt to access, probe, scan, or test the vulnerability of the
Service or its underlying infrastructure without our prior
written consent;
(d) interfere with, disrupt, or place undue load on the Service or
its servers (including via automated scraping or rate-evasion);
(e) reverse-engineer, decompile, or disassemble any part of the
Service except to the minimum extent permitted by law;
(f) use the Service to develop a competing product;
(g) impersonate any person or misrepresent your affiliation with any
person or organisation;
(h) use the Service to collect personal information about another
user without that user's express consent;
(i) use the Service while located outside of Australia or New
Zealand, except for short, temporary periods of travel.
5.2 We may suspend or terminate your account, with or without notice, if
we reasonably believe you have breached this clause 5.
6. YOUR CONTENT
6.1 "Your Content" means any data, text, journal entries, training
programs, session names, gym names, calendars, fitness testing
records, and other material you submit to the Service.
6.2 You retain ownership of Your Content. You grant us a non-exclusive,
worldwide, royalty-free licence to host, store, display, transmit,
back up, and process Your Content solely to the extent necessary to
operate, secure, support and improve the Service for you.
6.3 This licence ends when you delete Your Content or terminate your
account, except that:
(a) we may retain copies in routine backups for the retention period
described in our Privacy Policy;
(b) consent records under clause 14 remain in our records as a
legally required immutable audit trail;
(c) we may retain anonymised, aggregated data that cannot be linked
back to you.
6.4 Gym-owned content. Where you hold a "coach" or "owner" role on a
registered gym and create content (including timetables, gym
programs, and gym-saved sessions) under that gym's account, that
content belongs to the gym, not to you personally. Removing yourself
from the gym does not remove that content.
6.5 You represent that Your Content does not infringe any third-party
rights and that you have the right to grant the licence in clause 6.2.
7. OUR INTELLECTUAL PROPERTY
7.1 Other than Your Content, all material on the Service — including the
code, design, interface, documentation, generated session structures,
training methodology, partner drills, the "Pybox", "GymGen" and
"RoundRef" names and any associated logos and styling — is owned by
or licensed to us and is protected by Australian and international
copyright, trade mark and other intellectual property laws.
7.2 Nothing in these Terms transfers any of our intellectual property
rights to you. The licence in clause 3.1 is the only right we grant
you in our intellectual property.
8. SUBSCRIPTIONS, FEES AND BILLING
8.1 Pricing tiers. The Service offers tiered access plans (currently:
Free, Standard, Premium). Current pricing and inclusions are shown
on the Pricing page (https://pybox.io/pricing) at the time you
subscribe and are incorporated into these Terms by reference.
8.2 Setup fee. At signup, a one-off setup fee (currently AUD $10) is
charged on every account regardless of tier. The setup fee is
non-refundable except where required by the Australian Consumer Law.
8.3 Recurring subscription fees. Standard and Premium subscriptions
renew automatically each billing period (typically monthly) at the
then-current price, charged in advance. You authorise us — via our
payment processor Stripe — to charge your nominated payment method
for each renewal until you cancel.
8.4 Payment processor. All payments are processed by Stripe. Stripe's
terms and privacy policy apply to that processing. We do not store
your full card details — only a Stripe customer reference.
8.5 Failed payments. If a renewal payment fails, we may retry the
payment, restrict your access, or downgrade you to the Free tier
until payment is restored.
8.6 Cancellation by you. You may cancel a paid subscription at any
time through the Account page. Your paid access continues until the
end of the current billing period; you are not charged for the next
period. We do not provide pro-rata refunds of fees already paid
except where required by the Australian Consumer Law.
8.7 Price changes. We may change subscription prices on 30 days' notice
by email. If you do not accept the new price you may cancel before
it takes effect; otherwise the new price applies from your next
renewal.
8.8 Taxes. Prices are stated inclusive of GST where applicable.
9. INACTIVITY AND ACCOUNT LIMITS
9.1 Inactivity. If you do not log in to your account for 60 consecutive
days, we may automatically place your account into a "soft-suspended"
state. Soft-suspended accounts retain all your data but lock active
paid subscriptions to avoid charging you for a service you are not
using. You can restore the account by logging in and confirming
your intention to resume.
9.2 Maximum unused billing. Where your account is on a paid tier and
you have not used the Service for a sustained period, we will not
charge you more than two months of subscription fees against unused
access. Where we identify that a user has been charged for more
than two months while genuinely not using the Service, we will
refund the excess.
9.3 Dormant accounts. If your account remains in a soft-suspended state
for a further extended period (currently 12 months), we may notify
you by email and, if you do not respond within 30 days of the
notification, delete your account in accordance with our Privacy
Policy retention schedule.
10. TERMINATION
10.1 Termination by you. You may terminate your account at any time via
the Account page. Termination cancels any active subscription
effective at the end of the current billing period.
10.2 Termination by us. We may suspend or terminate your account if:
(a) you breach these Terms or our Privacy Policy;
(b) you fail to pay any fee when due and we have provided you with
reasonable opportunity to remedy that failure;
(c) we are required to do so to comply with a law, regulator order,
or court order;
(d) we reasonably believe your continued use poses a risk to other
users, our systems, or our reputation.
10.3 Where termination is for a serious breach (including under clause
5), suspension or termination may be immediate and without notice.
Otherwise we will provide reasonable advance notice where
practicable.
10.4 Effect of termination. On termination, your right to access the
Service ends. We will retain or delete Your Content in accordance
with our Privacy Policy retention schedule. You can request export
of Your Content before termination via the Account page.
10.5 Survival. Clauses that by their nature should survive termination
(including 6.3, 7, 11, 12, 13, 14, 15, 16) survive.
11. CONSUMER GUARANTEES (NON-EXCLUDABLE)
11.1 Our goods and services come with guarantees that cannot be excluded
under the Australian Consumer Law. For major failures with the
service you are entitled to:
(a) cancel your service contract; and
(b) a refund for the unused portion, or compensation for its
reduced value.
You are also entitled to be compensated for any other reasonably
foreseeable loss or damage. If the failure does not amount to a
major failure, you are entitled to have problems with the service
rectified in a reasonable time and, if this is not done, to cancel
your contract and obtain a refund for the unused portion of the
contract.
11.2 Nothing in these Terms excludes, restricts or modifies any right or
remedy you have under the Australian Consumer Law that cannot
lawfully be excluded.
12. LIABILITY
12.1 Subject to clause 11, and to the maximum extent permitted by law,
our total aggregate liability to you arising out of or in connection
with the Service or these Terms is limited to the greater of:
(a) the total fees you have paid to us in the 12 months immediately
preceding the event giving rise to the liability; or
(b) AUD $200.
12.2 To the maximum extent permitted by law, we are not liable for any:
(a) indirect, incidental, consequential, or special loss;
(b) loss of profit, revenue, business opportunity, anticipated
savings, or goodwill;
(c) injury, illness, or other physical harm arising from the
exercise or training activity you choose to undertake — your
training is your own responsibility (see clause 4);
(d) loss caused by your own act or omission, including failure to
back up Your Content elsewhere.
12.3 Where law permits us to limit liability in respect of consumer
guarantees, our liability for breach of any guarantee is limited
to (at our option): the resupply of the service, or the cost of
the resupply.
13. INDEMNITY
13.1 You agree to indemnify us against any third-party claim, loss,
damage, cost or expense (including reasonable legal fees) that
arises from:
(a) Your Content;
(b) your breach of clause 5 (Acceptable Use);
(c) your wilful misconduct or negligence; or
(d) your breach of any third-party right through your use of the
Service.
13.2 This indemnity does not apply to the extent that the loss is
caused or contributed to by our act, omission or negligence.
14. CONSENT AND POLICY VERSIONING
14.1 We may update these Terms or our Privacy Policy. Each version is
identified by a version number and an effective date. Historical
versions remain available at /legal/terms/<version> and
/legal/privacy/<version>.
14.2 Material changes require re-acceptance. On your next login after a
material change, you will be asked to read and accept the updated
document before you can continue using the Service. Until you
accept, your access is limited to the acceptance flow itself.
14.3 We maintain an immutable audit record of each acceptance — your
username, the policy version, the date and time of acceptance, and
your IP address at the time. These records survive account
deletion as legally required evidence of consent at the time it
was given.
15. DATA, PRIVACY AND DELETION
15.1 Our collection, use and disclosure of your personal information
(including any information that qualifies as "health information"
under the Privacy Act 1988) is governed by our Privacy Policy.
15.2 Hard deletion is user-initiated. We do not unilaterally hard-delete
accounts except as described in clauses 9.3 and 10. You can request
full deletion of your account and personal data at any time through
the Account page; deletion is processed within 30 days subject to
the carve-outs in clause 6.3.
16. GOVERNING LAW AND DISPUTES
16.1 These Terms are governed by the laws of Western Australia.
16.2 Each party submits to the non-exclusive jurisdiction of the courts
of Western Australia and any courts competent to hear appeals from
those courts.
16.3 Before issuing proceedings, the parties agree to attempt in good
faith to resolve any dispute by direct discussion for a period of
no fewer than 21 days. This clause does not prevent either party
from seeking urgent interlocutory relief.
17. CONTACT AND NOTICES
17.1 The contact address for legal notices to us is:
Joshua J Iszatt trading as Pybox
ABN 71 441 409 935
60 Wittenoom Street, East Perth WA 6004, Australia
Email: [email protected]
17.2 Notices to you are validly given by email to the address registered
on your account.
17.3 General product support, feature requests, and account questions
should go to [email protected].
18. GENERAL
18.1 Assignment. You may not assign these Terms without our prior
written consent. We may assign these Terms to a successor entity
on reasonable notice to you.
18.2 No partnership. Nothing in these Terms creates a partnership,
agency, joint venture, or employment relationship between you and
us.
18.3 Severability. If any provision of these Terms is held invalid or
unenforceable, the remaining provisions continue in full force.
18.4 No waiver. Our failure to enforce any right or provision is not a
waiver of that right or provision.
18.5 Entire agreement. These Terms and our Privacy Policy form the
entire agreement between you and us regarding the Service and
supersede any earlier agreement on the same subject.
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DOCUMENT HISTORY
| Version | Date | Author | Change |
|---------|-------------|-----------|-----------------|
| v1.0.0 | 17 May 2026 | Pybox | Initial version |
This is the current published version. Earlier versions remain available at
/legal/terms/<version> for the audit trail.